Goodman Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of Goodman Casino. They apply to the website, your player account, casino games, payment services, promotional offers and any related features made available through the website. If you do not agree with these terms, you must not use the website or its services.

The website is intended for people who are legally permitted to participate in online gambling in their place of residence. You are responsible for checking the laws that apply to you before using the website. Goodman Casino does not invite anyone to use its services where online gambling is prohibited or restricted by applicable law.

You must be at least the legal gambling age applicable in Australia and must meet any other eligibility requirements shown during registration. Goodman Casino may ask you to confirm your age, identity, address or source of funds. You must provide information that is accurate, complete and current, and you must update it when circumstances change.

• You may hold only the number of accounts permitted by the website rules.
• You must not create an account for another person or allow another person to use your account.
• You must keep your username, password and other login information confidential.
• You must tell Goodman Casino promptly if you believe your account has been accessed without permission.
• You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.

You are responsible for activity carried out through your account unless you have notified Goodman Casino of unauthorised access and the operator has had a reasonable opportunity to investigate. Goodman Casino may suspend, restrict or close an account where it identifies a security concern, a breach of these terms, inaccurate information, suspected fraud or a requirement under applicable law.

2. Account, games and payments

Account verification

Goodman Casino may carry out verification checks before or after an account is opened, before processing a withdrawal, or at any other time where checks are reasonably required. You may be asked to provide suitable documents or information. If requested information is not provided, cannot be verified or appears inconsistent, access to some or all services may be delayed, restricted or suspended.

Deposits and withdrawals

Deposits must be made using a payment method that you are authorised to use. Funds should be used for lawful gambling activity and must not be deposited for the purpose of transferring money to another person. Goodman Casino may reject, reverse or review a transaction where it is incomplete, invalid, duplicated, suspicious or not consistent with payment and regulatory requirements.

Withdrawal requests are subject to account verification, applicable game rules, payment provider procedures and any conditions displayed at the time of the request. The available methods, processing steps, fees and any transaction limits may vary. Goodman Casino will provide relevant information through the website or account area where applicable. You should check that your account details and payment information are correct before requesting a withdrawal.

You are responsible for reviewing all transaction information before confirming a deposit, wager or withdrawal. If you believe that a transaction has been recorded incorrectly, you should raise the matter through the available support channel as soon as possible and provide enough information for the issue to be investigated.

Games and results

Each game may have its own rules, instructions, minimums, maximums and eligibility conditions. You should read the relevant game information before playing. Bets or game actions confirmed through your account may generally be treated as final, except where a transaction is affected by a technical error, system fault, obvious error or another circumstance requiring correction.

Game outcomes are determined by the applicable game system and its recorded results. If there is a dispute involving a game result, account balance or transaction, Goodman Casino may rely on its system records, audit information and other relevant evidence when reviewing the matter. If a technical issue affects a game, the operator may cancel or correct affected play in accordance with applicable requirements.

3. Promotions, responsible gambling and conduct

Promotional offers

Promotions, bonuses, tournaments and other offers are subject to the specific terms displayed with each offer. Those terms may include eligibility requirements, qualifying activities, expiry dates, wagering or play-through conditions, maximum values, contribution rules, withdrawal restrictions and other conditions. The specific promotional terms apply in addition to these general Terms & Conditions.

You should read an offer carefully before accepting it. Unless the relevant offer says otherwise, Goodman Casino may limit, amend, withdraw or refuse a promotion where there is a reasonable basis to do so, including suspected abuse, technical error, duplicate participation or a breach of the offer terms. A player must not use multiple accounts, automated tools or coordinated activity to obtain an unfair promotional advantage.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set personal spending and time limits, take regular breaks and avoid gambling when upset, tired or affected by alcohol or other substances. You should never chase losses or borrow money to gamble.

• Use the responsible gambling tools made available through the website.
• Request a break, deposit limit or account closure if gambling is becoming difficult to control.
• Seek independent support if gambling is causing stress, financial difficulty or conflict.
• Do not encourage another person to gamble beyond their means.
• Contact Goodman Casino through the available support options if you need help using a safer gambling feature.

Prohibited conduct

You must not interfere with the website, introduce malicious software, use bots or automated systems, exploit a vulnerability, manipulate a game, or attempt to bypass security controls. You must not copy, reproduce, distribute or commercially use website content without permission. Harassment, abusive behaviour, threats and discriminatory conduct towards staff or other users are not permitted.

4. Website use, privacy and changes

Goodman Casino aims to keep the website available and information accurate, but uninterrupted access cannot be guaranteed. The website may be changed, suspended or withdrawn for maintenance, security, technical, legal or operational reasons. Goodman Casino is not responsible for delays or disruption caused by events outside its reasonable control, including failures involving telecommunications networks, payment providers, hosting services or other third parties.

Website content is provided for general information and may be updated from time to time. You should not rely on a displayed balance, price, game detail or promotional message where there is an obvious error. Goodman Casino may correct an error and take reasonable steps to restore the position that would have applied without the error, subject to applicable law.

Personal information is handled in accordance with the Goodman Casino Privacy Policy. By using the website, you acknowledge that information may be collected and used for account administration, identity verification, payments, security, responsible gambling, customer support, legal compliance and service improvement. You should read the Privacy Policy to understand how information is managed and what rights may be available to you.

Goodman Casino may update these Terms & Conditions when necessary to reflect changes to the website, services, law, regulatory expectations or business processes. The updated version will be made available on the website and will apply from the stated effective date. If a material change affects your use of the services, you should review it before continuing to play. Your continued use after an update may indicate acceptance of the revised terms.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are governed by the laws applicable to the relevant Goodman Casino service and jurisdiction, subject to any mandatory rights and protections that apply to Australian consumers.

For questions, complaints or concerns about these Terms & Conditions, use the customer support or contact options displayed on the Goodman Casino website. When contacting support, provide clear details about the issue and any relevant account or transaction information, while avoiding the disclosure of your password or other confidential security details.