Cookies Policy

1. What are cookies?

Cookies are small text files that may be placed on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device, remember certain settings and understand how visitors use online services. Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or browsing information where this is permitted and necessary for the operation of the website.

Goodman Casino may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies, including remembering preferences, measuring website activity, helping to secure services and supporting relevant communications. In this policy, the term cookies includes cookies and similar technologies unless a different meaning is stated.

Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you remove them. The length of time a cookie remains active depends on its purpose, its settings and the technology provider responsible for it.

How cookies are placed

Some cookies are set directly by Goodman Casino. These are sometimes called first-party cookies. Other cookies may be set by service providers that support website functions, security, analytics, advertising, customer support or other digital services. These are sometimes called third-party cookies. Third-party providers may process information in accordance with their own privacy notices and settings, as well as any instructions or arrangements that apply to their services.

Cookies can be used on public pages, registration pages, account areas, payment-related pages, gaming pages and other parts of the website where they are needed to deliver a secure and reliable experience. The cookies used may change over time as website features, legal requirements, security controls and service providers change.

2. Why we use cookies

Goodman Casino may use cookies for several purposes. Some cookies are necessary for the website to function and cannot be switched off through ordinary preference tools. Other cookies are optional and may be used only where you have provided consent or where another lawful basis applies. The purpose of a cookie will depend on the service being provided and the way you use the website.

• Strictly necessary cookies: These support essential website functions, including page navigation, account access, session management, security controls, fraud prevention and the correct delivery of requested services. Without these cookies, some areas of the website may not work properly.
• Security and compliance cookies: These help protect accounts and systems, identify unusual activity, support identity and age-related checks where applicable, prevent misuse and maintain the integrity of online gambling services. They may help Goodman Casino meet legal, regulatory and responsible gambling obligations.
• Preference cookies: These remember choices such as language, region, display settings, notification preferences or other selections made while using the website. They can make future visits more convenient and reduce the need to repeat the same choices.
• Performance and analytics cookies: These help us understand how visitors use the website, such as which pages are viewed, whether links work and where technical problems may occur. The information can be used to improve navigation, speed, content, accessibility and overall website performance.
• Functionality cookies: These support optional features, such as customer assistance tools, interactive content or services provided through the website. If these cookies are disabled, some additional features may be unavailable or may not operate as intended.
• Marketing and advertising cookies: Where permitted and used, these may help measure campaigns, limit repeated advertising, understand interactions with promotional content and present information that may be more relevant to your interests. Marketing cookies are not required to browse the website.
• Responsible gambling and communication cookies: These may help remember settings related to account messages, information preferences, safer gambling tools or communications. They do not replace the importance of making informed choices and using available responsible gambling controls.

Cookies do not determine whether you can gamble responsibly, and they should not be understood as a substitute for account controls or personal limits. If you are concerned about your gambling, use the responsible gambling tools available on the website and consider taking a break or seeking independent support.

Information that may be collected

Depending on the cookie and the service involved, information may include a device identifier, browser type, operating system, approximate location, pages visited, links selected, session dates and times, language settings, referral information and interactions with website features. Cookies may also record whether a preference has been selected or whether a particular notice has been displayed. Goodman Casino aims to use information for appropriate and stated purposes and does not treat cookies as permission to collect information unrelated to the website service.

3. Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them or choose particular categories. Your choices may be stored in a preference cookie so that the notice does not appear every time you visit. If you clear cookies, change devices or use a different browser, you may be asked to make your choices again.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites, block third-party cookies or receive a warning before a cookie is saved. Device settings may provide additional controls for identifiers and tracking technologies. Instructions vary between browsers and devices, so you should consult the relevant help information for the product you use.

1. Review the cookie preference options shown on the website and select the settings that suit you.
2. Use your browser settings to delete or block cookies if you do not want them stored on your device.
3. Consider allowing strictly necessary cookies where they are required for account access, security or requested website functions.
4. Review settings across each device and browser you use, because a choice made in one place may not apply everywhere.
5. Revisit your preferences when appropriate, particularly after browser updates, device changes or changes to this policy.

If you block or delete cookies, some website functions may not operate correctly. You may be unable to remain signed in, save preferences, complete account processes or use certain interactive features. Blocking optional cookies should not normally prevent access to basic public pages, but the effect can vary depending on your browser, device and the services you request.

Where consent is required, withdrawing consent will not affect processing that took place before withdrawal. It may also not remove information that must be retained for security, legal, regulatory, dispute resolution, account administration or other legitimate purposes. Any request relating to personal information will be handled in line with the Goodman Casino Privacy Policy and applicable Australian privacy requirements.

4. Privacy, third parties and policy changes

Information collected through cookies may be used alongside other information handled by Goodman Casino. The way personal information is collected, used, stored, disclosed and protected is explained in the Privacy Policy. That policy also provides information about applicable rights, how privacy enquiries may be made and how information may be handled by service providers.

Some website functions may be supplied by third parties. These providers may use cookies or similar technologies to deliver their services, maintain security, analyse performance or support communications. Goodman Casino does not control every setting used by an external provider. You should review the provider's information about cookies and privacy where it is made available. Third-party technologies may be affected by browser restrictions, consent choices, changes to the provider's services or applicable law.

Goodman Casino may update this Cookies Policy from time to time. Updates may reflect changes to the website, cookies, service providers, security practices, legal requirements or the way preferences are managed. The latest version will be published on this page, together with an updated date where appropriate. You should check this page occasionally so that you remain informed about the current approach.

Questions about cookies

If you have a question about cookies, your preferences or the use of information on the website, please use the contact or support channel made available by Goodman Casino. Do not include unnecessary sensitive information in a general enquiry. For questions about access to your account, identity checks, payments, gambling activity or responsible gambling support, use the relevant secure account or support process where one is provided.

This policy is intended to provide clear general information for visitors and players in Australia. It does not change any account terms, privacy obligations, responsible gambling requirements or other conditions that apply to your use of Goodman Casino services.